Privacy Policy

1. Information We Collect

We may collect personal information that you provide directly through our contact, booking and reservation forms.

2. How We Use Your Information

We use the information provided through our website for legitimate business and service purposes, including:

• Responding to enquiries and requests.
• Processing and managing cruise, room and tour reservations.
• Arranging transportation, airport pick-up and other requested services.
• Communicating important information about your booking or travel arrangements.
• Providing customer support before, during and after your trip.
• Improving our website and the services we provide.

3. Sharing of Personal Information

We may share personal information only when reasonably necessary to operate and provide the services you request.

• With our staff, guides, drivers and service providers who need the information to fulfil your booking.
• With relevant business partners or third-party booking platforms when your reservation is made through them.
• When disclosure is required by applicable law, regulation or a lawful request from a competent authority.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to support essential website functions, remember user preferences, understand website usage and improve the browsing experience.

Some cookies or technologies may be provided by third-party services integrated into the website. Your browser may allow you to control or disable certain cookies, although doing so may affect some website functionality.

6. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, or comply with applicable legal and regulatory obligations.

8. Third-Party Websites & Services

Our website may contain links to third-party websites, booking platforms or other online services. We are not responsible for the privacy practices, content or security of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party service before submitting personal information through that service.

9. Your Privacy Rights

Subject to applicable law, you may contact us to request information about the personal data we hold about you, ask for inaccurate information to be corrected, or request deletion of information where retention is no longer required.

Certain requests may be subject to verification and to legal or operational requirements that require us to retain particular information.

10. Children's Privacy

Our website and booking services are intended to be used by adults making travel arrangements. We do not knowingly request unnecessary personal information from children. Where information about a child is required for a booking, it should be provided by a parent, guardian or accompanying adult.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.

The updated version will be published on this page with a revised “Last updated” date.